In our daily life we interact with different “humans” – colleagues, friends, partner(s), family, etc. Our interaction is not at all linear. We get excited (😊), angry (😡 ), annoyed (😒 ). We, humans, react to human to human interactions with emotions, which is a kind of language that expresses our thinking beyond, and within, our social and cultural background. Human emotions can be unpredictable; they constitute the glitch of human interaction, and require some planning and exercise to understand, and possible, predict human reactions.
In our social interaction everyday we are quite often catalogued by data. Our behaviour becomes a cluster of information, which informs patterns that put us in a box. Such system is increasingly becoming the way to get a job, a relationship, a morgage. According to data we are patterns of behaviour that encode the possibility of an event. In her book “Weapons of Math Destruction” Cathy O’Neil describes the frustration of such a system applied to humans. She indeed describes how the pattern based social hierarchy discriminates more than a human based judgment. Such a system, indeed, doesn’t take into account the unpredictable factor of human reactions, the human glitch that makes us diverse, unique and odd, which is the beauty of being human.
Here I am not suggesting any better system, which is capable of encoding the human glitch. Human beings are special animals, which life is made of productive and less productive moments. In this blog I quite often come back to the Roman concept of otium and negotium: enjoy your laziness as much your productive time; otium and negotium are complementary aspects of our being that make us a better humans in society. IN this specific case otium is the glitch. Data are a great system to cluster information that reveals patterns that tell us a different truth. Such truth is not the absolute system of reference, but one of the many that any of us should look at to evaluate decisions, whether it is the case to get pissed off, or the journey we like to take or employing a candidate.